TL;DR: finetrack announced on September 24, 2026 that certain FWG0104 Quick Rescue Belts must stop being used and be returned for inspection and free replacement because the main-buckle webbing can fail.

Announcement: what was recalled on September 24

On September 24, 2026, finetrack marked a notice as IMPORTANT that identified the FWG0104 Quick Rescue Belt as subject to recall for inspection and free replacement, according to the finetrack official recall notice.

The same notice said owners of an affected product should stop using it immediately and return it as described in the notice, according to the Finetrack Global English recall notice.

An independent recall roundup published around the same notice described the action as a collection of mountain rescue belt FWG0104 Quick Rescue Belt lots for check and no-cost exchange, with a handling start date of September 24, 2026, and it listed Consumer Affairs recall information site control number 00000035861, according to the Recall Sokuho News Zukan explainer.

This article treats the action as an announcement of a maker-led return, check, and exchange program, not as a completed repair of any individual reader belt.

Which belts are covered

The covered model is FWG0104 Quick Rescue Belt, according to the finetrack official recall notice.

Coverage requires both a listed lot number and the described defect condition, according to the Finetrack Global English recall notice.

The three affected eight-digit lot numbers are 24012605, 24073109, and 25080408, according to the finetrack official recall notice.

The lot number is the eight-digit number printed on the product quality label, according to the Finetrack Global English recall notice.

The Japanese notice describes the same location as the eight-digit number written on the main-unit quality name tag, according to the finetrack official recall notice.

The independent explainer repeated the same three numbers and described them as the lot No. on the quality name tag used to decide whether a unit is in scope, according to the Recall Sokuho News Zukan explainer.

Readers should not treat every Quick Rescue Belt as affected, because only units with one of those three numbers and the defect description meet the stated condition.

What is wrong at the main buckle

The company said some production lots have a main buckle that does not meet specifications, according to the Finetrack Global English recall notice.

The more specific cause given was that the webbing was attached to the main buckle incorrectly, according to the Finetrack Global English recall notice.

The Japanese notice described the same point as an error in the method for fixing the tape to the main buckle that differs from the intended specification, according to the finetrack official recall notice.

Continued use in that condition may cause the buckle not to close, so the belt cannot be worn, according to the Finetrack Global English recall notice.

Continued use may also cause the buckle to come undone during use, causing the belt and any rope bag or other gear attached to it to fall, according to the Finetrack Global English recall notice.

The Japanese notice described the same two outcomes as inability to attach the belt because the buckle will not close, or loss of the belt with a carried rope bag dropping at the same time, according to the finetrack official recall notice.

The independent explainer summarized the same hazard as a buckle that will not close and cannot be fitted, or a buckle that releases and lets the belt fall while carried items such as a rope bag fall, according to the Recall Sokuho News Zukan explainer.

How to check the label and inspected mark

The first step is to find the quality label on the belt and read the eight-digit number, according to the Finetrack Global English recall notice.

The notices include diagrams for how to find the lot number and how to distinguish a defective product from a non-defective product when the buckle is opened and viewed from above, according to the finetrack official recall notice.

A unit from one of the three listed lots is not affected if the quality label bears the inspected stamp marked 「検」, according to the Finetrack Global English recall notice.

Those stamped units have been confirmed to be free of the defect, do not need to be returned, and may continue to be used, according to the Finetrack Global English recall notice.

The Japanese notice gave the same exemption, stating that units with the 「検」 stamp on the main-unit quality name tag were confirmed to have no defect and that return is unnecessary, according to the finetrack official recall notice.

The independent explainer repeated that exemption and said stamped units may continue to be used, according to the Recall Sokuho News Zukan explainer.

If a belt shows a listed lot number but the owner cannot tell whether the buckle attachment is defective, the maker asks the owner to send it for checking rather than keep using an uncertain belt.

What to do if your belt matches

The English-language instruction for international owners is to contact customer service at [email protected] for instructions for sending the affected product and receiving a replacement, according to the Finetrack Global English recall notice.

That notice said finetrack will cover all costs, including shipping, according to the Finetrack Global English recall notice.

It also said owners who are unsure whether a unit from an affected lot is defective should contact the company, which will check it, according to the Finetrack Global English recall notice.

The Japan domestic procedure directs owners to send the product directly to finetrack Quick Rescue Belt Collection Section, not through a retail store, according to the finetrack official recall notice.

That domestic address is listed as Higashinari Building 2F, 1-2-1 Aioi-cho, Chuo-ku, Kobe, Hyogo 650-0025, addressed to Kabushiki-gaisha finetrack Quick Rescue Belt Collection Section, according to the finetrack official recall notice.

The domestic notice asks owners to include a memo with name, furigana, address, and telephone number, and it offers a collection-reception form in PDF and Word format, according to the finetrack official recall notice.

The same notice lists [email protected] as an email address where the information may be sent before shipping the product, according to the finetrack official recall notice.

Japan return flow, timing, and contacts

Retail-store collection is not offered under the domestic procedure, according to the finetrack official recall notice.

Domestic returns are sent cash-on-delivery for shipping, meaning the sender does not pay shipping at dispatch under that procedure, according to the finetrack official recall notice.

After receipt, the quality-control department inspects the item and returns an exchange product, or returns the held product when no defect was found, according to the finetrack official recall notice.

The period from reception to return shipment is about one week, with additional time when company holidays including year-end and New Year, Golden Week, Obon, and Silver Week intervene, according to the finetrack official recall notice.

Return shipment after inspection is made by Yamato Transport, according to the finetrack official recall notice.

Customer-service contact in Japan is toll-free 0120-080-375, weekdays 10:00 to 17:00, excluding Saturdays, Sundays, and holidays, according to the finetrack official recall notice.

The independent explainer repeated the same telephone number and weekday hours, the same Kobe collection-section address, the same email option, the same no-retailer-return rule, and the same about-one-week inspection-to-return period, according to the Recall Sokuho News Zukan explainer.

Personal information provided for the procedure is managed strictly and used only for the collection procedure, according to the finetrack official recall notice.

What this means for a bug-out bag loadout

For readers who keep a rescue belt as part of an evacuation or field kit, the practical consequence is direct: an affected belt should be removed from the ready bag until it has been inspected and exchanged.

That follows because the stated failure can prevent wearing the belt at all, which removes its carrying function when it is needed, according to the Finetrack Global English recall notice.

The second stated failure is loss of the belt during use along with attached items, specifically including a rope bag or other attached gear, according to the Finetrack Global English recall notice.

A bug-out bag often relies on belts, straps, and external attachment points to keep a rope bag and other gear with the carrier, so an unexpected release can separate essential cordage and tools from the person carrying them.

Owners should therefore check the FWG0104 marking, then the eight-digit quality-label number against 24012605, 24073109, and 25080408, then look for the 「検」 inspected stamp before deciding on return, shipment, or continued use.

If the belt is from a listed lot without the inspected stamp, or if the defect status is uncertain, the notices ask the owner to stop use and use the maker check and replacement route rather than test the buckle by loading it.

While the belt is out for inspection, do not leave the associated rope bag loose or dependent on the missing belt; keep the rope bag inside the main pack or with another secure carrying method supported by the facts in the notices.

Keep a copy of the memo information, lot number, and shipment record with the rest of the evacuation paperwork until the exchange product or inspected product returns by the stated carrier process.

Sources referenced